Night Auditor
1 month ago
We are seeking a skilled and detail-oriented Hotel Night Auditor to join our team at Buffalo Lodging Associates. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hotel during overnight hours.
Responsibilities:- Greet guests and complete check-in/check-out procedures through our Property Management System.
- Handle cash, credit card information, and goods at the property.
- Identify the needs of each guest and provide relevant information regarding hotel services and amenities.
- Respond to guest requests in a timely manner.
- Take reservations from incoming callers and input pertinent information into our hotel management system.
- Organize previous shifts' paperwork, close and balance all room accounts and vouchers, and investigate and analyze out-of-balance situations.
- Prepare guest folios for express check-out.
Buffalo Lodging Associates is a hotel management company based in Canton, MA, with a portfolio of 50 hotels. We prioritize true hospitality and operational excellence, and we're committed to providing a best-in-class experience for our guests and associates.
What We Offer:- Paid weekly
- Medical, dental, and vision insurance
- Competitive 401(k) retirement savings plan with a generous employer match
- Paid vacation and sick time
- Paid holidays
- Tuition reimbursement
- Flexible spending account
- Company-paid life insurance
- Company-paid short-term disability insurance
- Long-term disability insurance
- Employee assistance program
- Hotel discounts for you, your friends, and family
- Wellness programs
- Monthly employee appreciation activities and events
- Learning and development opportunities
- Employee referral program
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