Night Auditor

1 month ago


Wayne, New Jersey, United States Buffalo Lodging Associates Full time
Hotel Night Auditor

We are seeking a skilled and detail-oriented Hotel Night Auditor to join our team at Buffalo Lodging Associates. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hotel during overnight hours.

Responsibilities:
  • Greet guests and complete check-in/check-out procedures through our Property Management System.
  • Handle cash, credit card information, and goods at the property.
  • Identify the needs of each guest and provide relevant information regarding hotel services and amenities.
  • Respond to guest requests in a timely manner.
  • Take reservations from incoming callers and input pertinent information into our hotel management system.
  • Organize previous shifts' paperwork, close and balance all room accounts and vouchers, and investigate and analyze out-of-balance situations.
  • Prepare guest folios for express check-out.
About Buffalo Lodging Associates:

Buffalo Lodging Associates is a hotel management company based in Canton, MA, with a portfolio of 50 hotels. We prioritize true hospitality and operational excellence, and we're committed to providing a best-in-class experience for our guests and associates.

What We Offer:
  • Paid weekly
  • Medical, dental, and vision insurance
  • Competitive 401(k) retirement savings plan with a generous employer match
  • Paid vacation and sick time
  • Paid holidays
  • Tuition reimbursement
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hotel discounts for you, your friends, and family
  • Wellness programs
  • Monthly employee appreciation activities and events
  • Learning and development opportunities
  • Employee referral program

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