Information Technology Specialist
21 hours ago
At Andersen Tax LLC, we are seeking a highly motivated and detail-oriented Information Technology, Help Desk Associate to join our team. As a key member of our IT Operations team, you will be responsible for providing exceptional technical support to our employees and ensuring the smooth operation of our computer systems.
Key Responsibilities:
• Respond to and resolve technical issues and help desk tickets in a timely and professional manner
• Troubleshoot and resolve complex technical problems, including hardware and software issues
• Provide advanced technical support to employees, including training and guidance on the use of computer systems and software
• Collaborate with other IT teams to ensure seamless integration of systems and services
• Stay up-to-date with the latest technology trends and advancements, and make recommendations for improvements and upgrades
Requirements:
• Bachelor's degree in Information Technology or related field
• Minimum 2 years of experience in a help desk or technical support role
• Strong technical skills, including knowledge of Windows Server, Microsoft Office, and mobile devices
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels
• Ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
Andersen Tax LLC is an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace, and we welcome applications from qualified candidates of all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, color, national origin, ancestry, religion, sex/gender (including pregnancy, childbirth, and related medical conditions), age, marital status, military status, veteran status, genetic information, or any other characteristic protected by federal, state or local laws or regulations.
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