Information Technology Support Specialist
3 weeks ago
At Andersen Tax LLC, we offer a dynamic and rewarding career path for exceptional individuals who are passionate about technology and customer service. Our firm is committed to providing a supportive and inclusive work environment that fosters growth and development. With a focus on innovation and excellence, we strive to deliver best-in-class service to our clients and stakeholders.
The RoleThis position is part of our Andersen Tax Operations team, responsible for providing technical support and troubleshooting services to our employees and clients. The successful candidate will have a strong understanding of Microsoft Windows Server and be able to identify, research, and resolve technical issues in a timely and efficient manner.
- Provide exceptional customer service and support to employees and clients.
- Troubleshoot technical issues and resolve problems in a timely and efficient manner.
- Develop and maintain a strong understanding of Microsoft Windows Server and other related technologies.
- Collaborate with the IT team to identify and implement process improvements.
- Provide training and support to employees on technical topics.
To be successful in this role, you will need:
- A Bachelor's degree in Information Technology or a related field.
- Minimum 2 years of relevant work experience.
- Strong understanding of Microsoft Windows Server and related technologies.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.
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