Stockroom Operations Specialist

2 weeks ago


Grapevine, Texas, United States express Full time

Position Summary

We are seeking a committed Stockroom Operations Specialist to become a vital part of our team, ensuring the efficient functioning of our retail environment. In this role, your primary duties will encompass mentoring and guiding stockroom personnel, effectively managing shipping orders, restocking merchandise, and upholding a tidy and systematic stockroom.

  • Deliver training and mentorship for stockroom staff as required
  • Efficiently handle shipping and receiving tasks in accordance with company standards
  • Restock products as necessary
  • Manage freight processing and product tagging
  • Keep the stockroom organized and clean to facilitate safe and effective merchandise handling
  • Oversee product pricing and markdown adjustments
  • Provide assistance at checkout to customers when needed
  • Accurately process fulfillment transactions to enhance customer satisfaction
  • Share insights regarding products, promotions, and loyalty initiatives
  • Support Sales Associates during their onboarding and training
  • Aid in the implementation of product launches in line with company procedures
  • Assist customers on the sales floor with product inquiries and online order support
  • Uphold all elements of the customer experience model
  • Perform other essential tasks as directed by your supervisor

Qualifications and Requirements

  • Education: High School Diploma or Equivalent
  • Experience: 0 - 2 years of relevant experience, with a minimum of 6 months
  • Availability: Must meet defined availability criteria, including evenings, weekends, and non-business hours
  • Technology Proficiency: Comfortable using technology (iPad, registers)

Essential Skills and Attributes

  • Strong customer service orientation
  • Excellent verbal and written communication skills, particularly with customers and team members
  • Proven ability to collaborate effectively within a team
  • Capacity to manage multiple tasks and serve several customers simultaneously

Compensation and Benefits

Join Express, Inc. and take advantage of a comprehensive benefits package designed to support your health and financial well-being. Full-time associates enjoy medical, dental, and vision insurance, a 401(k) plan with company matching, merchandise discounts, and paid time off. Parental leave options are also available for parents.

Part-time associates are eligible for paid sick leave, public health emergency leave, and can participate in the 401(k) plan with company matching. They can also benefit from an Express merchandise discount, a Learn & Earn incentive program, and the option to select voluntary benefits through YouDecide.



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