Patient Account Liaison

3 weeks ago


Concord, California, United States John Muir Health Full time
About the Role

This Patient Account Liaison position at John Muir Health is an exciting opportunity to join our team of dedicated professionals who are passionate about delivering exceptional patient care. As a key member of our revenue cycle team, you will play a vital role in ensuring smooth financial operations and building strong relationships with patients and stakeholders.

Key Responsibilities
  • Identify and resolve patient account discrepancies, ensuring accurate billing and collection of payments.
  • Develop and implement effective strategies to improve patient engagement and satisfaction.
  • Collaborate with cross-functional teams to optimize revenue cycle processes and improve operational efficiency.
Requirements
  • High school graduate or equivalent required; bachelor's degree preferred.
  • At least 2 years of experience in revenue cycle management, patient accounts, or a related field.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with patients and staff.
  • Proficiency in Microsoft Office Suite and ability to learn new software systems quickly.
Compensation and Benefits

The estimated annual salary for this position is $64,376 - $85,484, based on a 40-hour workweek and hourly pay of $31.50 - $42.14. John Muir Health offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, and paid time off.



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