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Technical Service Manager

2 months ago

Fort Lauderdale, Florida, United States Agiliti Health, Inc. Full time
Job Title: Technical Service Manager

Agiliti Health, Inc. is seeking a highly skilled Technical Service Manager to join our team. As a Technical Service Manager, you will be responsible for overseeing the application of all company standards, policies, procedures, and behavior. You will create a work environment that encourages employees to commit to the organization and its bottom line, and you will establish clear goals that align with the organization's objectives.

Key Responsibilities:
  • Develop and implement processes to enhance the customer experience
  • Lead the implementation of new processes and activities to improve service delivery
  • Manage profit and loss, and participate in customer meetings to promote revenue growth and cost containment
  • Collaborate with Divisional Directors, Customer Service Technicians, Account Executives, and Operations Manager to achieve business objectives
  • Ensure compliance with company policies, procedures, and standards
Requirements:
  • 3+ years of experience in supervising or managing medical service technicians or engineers
  • Bachelor's degree in Electronics, Mechanical Engineering, or Biomedical Equipment Technology, or equivalent military training
  • Valid driver's license
  • Excellent customer communication skills
  • Ability to lift and/or push 75 pounds and stand and walk for long periods of time
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours and travel
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact us.