Restaurant Sales Associate

3 weeks ago


Santa Clara, California, United States Eataly North America Full time
Job Description

A Restaurant To-Go Sales Associate is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. This position is known as a Sales Associate at Eataly North America. Reports to the Restaurant Manager.

Key Responsibilities:
  • Receives to-go orders for restaurants and accurately inputs them into the system
  • Takes, processes and packages delivery orders
  • Assists customers with food options and any questions regarding the menu
  • Ensures takeout and delivery orders are provided to the assigned customer
  • Provides friendly and prompt service
  • Performs other duties as required or assigned
Requirements:
  • 1+ year of experience in a high-volume restaurant preferred
  • Basic computer skills
  • Excellent communication skills
  • Customer service orientated and a passion for hospitality
  • Ability to multi-task and answer customer questions
  • Knowledge of Open Table, RESY or other reservation systems preferred
  • High school diploma or equivalent preferred
Working Conditions:
  • Availability to work a flexible schedule including evenings and weekends
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to do occasional lifting
Benefits and Perks:
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more


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