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Sales Associate

2 months ago

Santa Clara, California, United States Richemont Full time
Job Title: Sales Associate

We are seeking a highly skilled and motivated Sales Associate to join our team at Cartier North America. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales targets, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Consistently achieve and/or exceed monthly sales targets, as directed by management.
  • Provide outstanding customer service by greeting and acknowledging every customer, maintaining outstanding standards, and adapting approach according to client needs and motivations.
  • Negotiate and handle objections with ease, and assist and support after-sales clients in accordance with Maison values.
  • Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects.
  • Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique.
Requirements:
  • College degree preferred.
  • 2 to 5 years of previous experience in luxury retail, service, or hospitality environment.
  • General knowledge of timepiece movements.
  • Ability to work in a fast-paced retail store environment, with strong attention to detail and ability to handle multiple tasks simultaneously.
About Cartier:

Cartier is a leading luxury goods company, with a rich history and commitment to excellence. We are proud to employ talent from many different backgrounds, experiences, and identities, and believe that diversity and inclusion are essential to our success.

We are part of the Richemont Group, a leading luxury goods company with a portfolio of prestigious brands. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.