Customer Service Ambassador for Royal Credit Union
4 weeks ago
We are seeking a dedicated and caring Member Account Representative to join our team at Royal Credit Union.
This part-time role involves welcoming Members, processing transactions, opening new accounts, and providing basic financial counseling.
The ideal candidate will be able to build relationships by meeting and exceeding the needs of our Members with Royal's products and services, demonstrating electronic services, and resolving Member inquiries or issues.
This position also involves mentoring and training team members and supporting NPS initiatives by providing exceptional service, guided by Royal's Core Values.
Requirements- High School Diploma or equivalent required
- Prior customer service experience essential
- Strong knowledge of deposit and consumer loan products necessary
- Experience working in financial services including new accounts, loans, and loan processing desired
- Cash handling experience preferred
- Associate Degree in Business related field an asset
This is a part-time (benefit eligible) position, working approximately 30 hours per week, Monday through Friday, and every other Saturday.
The estimated salary range for this role is $16.90-$18.92 per hour, depending on experience.
Benefits- Comprehensive medical, dental, and vision insurance plans offered
- 5% 401k employer match provided
- Paid family and sick leave available
- Vacation and sick time accruals provided
- Childcare reimbursement benefits available
- Tuition and student loan debt assistance offered
- Pet insurance coverage available
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