Quality Assurance Manager
4 days ago
Job Summary
The Quality Control Manager is responsible for the overall development, implementation, and maintenance of the organization's Quality Management System. This role ensures the Quality Management System conforms to customer, internal, ISO, and regulatory requirements.
Key Responsibilities
- Develop, implement, and manage quality control systems designed to ensure continuous production of advanced composite materials and applications.
- Supervise Quality Control Coordinator(s) and have a direct line of reporting to the Director of Operations, and a dotted line to our Manager, Quality Systems and Compliance.
- Ensure a high level of internal and external customer service.
- Investigate, document all customer issues and complaints determining root cause for each issue and corrective actions.
- Supervise inspection and testing activities to ensure high productivity and high technical integrity.
- Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectancy of finished products.
- Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
- Interact with vendors to ensure the quality of all purchased parts.
- Maintain an active role on internal continuous improvement teams managed by Director of Process Improvement.
- Develop and implement Quality Management Systems, i.e. ISO, GMP, AIB, and SQF-2 in conjunction with Manager, Quality Systems and Compliance.
- Establish SOPs for all quality processes and procedures to maintain consistency, accuracy, and controlled results.
- Responsible for all local food safety.
- Staff, manage, and allocate competent and knowledgeable QA Technician personnel to support the facility production operation.
Requirements
- Bachelor's Degree in Science or Engineering or equivalent work experience.
- Prior audit experience and knowledge of ISO 9001, GMP, SQF preferred.
- Strong data management skills preferred.
- Experience using Google Suites (Sheets, Docs, Drive).
- SQF Practitioner preferred.
- Knowledge of industry good manufacturing practices and standards, quality management systems, and compliance to FDA requirements.
- A solid knowledge of polymers and films properties and a good understanding of the production processes used by the converting industry - printing, coating, lamination, metallization, slitting, and bag making.
- Experience in markets such as fresh produce, pet food, lawn and garden packaging industries desirable.
About ePac Flexible Packaging
ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, Australia, Africa, and Indonesia. We provide digitally printed, flexible packaging and offer our customers fast and easy access to custom flexible packaging. Our mission is to help small brands obtain big brand presence.
Our Core Values
- Provide exceptional products and customer service.
- Help our customers grow.
- Support the communities and local businesses we serve.
- Develop sustainable solutions.
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