Hotel Concierge

2 days ago


Little Rock, Arkansas, United States Courtyard Little Rock West Full time
Job Summary

We are seeking a highly motivated and experienced Front Desk Agent to join our team at Courtyard Little Rock West. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Main Responsibilities
  • Registering guests, including check-in and check-out procedures
  • Providing information on hotel services, facilities, and local attractions
  • Handling guest requests and resolving issues efficiently
  • Maintaining accurate records and reports
  • Collaborating with other departments to ensure seamless guest experience
Requirements and Skills
  • High school diploma or equivalent required; college coursework in hospitality or related field helpful
  • Experience in a hotel or related industry preferred
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service
  • Demonstrate ability to multi-task, be detail-oriented, and problem-solve effectively
Compensation and Benefits
  • $18-$22 per hour, depending on experience
  • Competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan

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