Junk Removal Specialist
3 weeks ago
The Junkluggers of Houston West is seeking a highly motivated and customer-focused Junk Removal Specialist to join our team. As a key member of our front-line team, you will be the face of our company to our valued customers, providing exceptional service and ensuring a positive experience for each interaction.
Responsibilities:
- Deliver outstanding customer service by treating team members and customers with care and respect.
- Effectively educate customers on our services to demonstrate our value and build trust.
- Safely load, transport, and unload customers' unwanted items, adhering to all safety protocols.
- Collaborate with community donation, recycling, and disposal partners to dispose of items in an environmentally responsible manner.
- Take ownership of operational decisions to run your route efficiently, prioritizing customer satisfaction and safety.
- Conduct daily inspections and report any issues with trucks and equipment to ensure optimal performance.
- Implement guerilla marketing tactics to win repeat business, referrals, and new customers, promoting our eco-friendly mission and community involvement.
- Partner with leadership to drive continuous improvement, embracing new ideas and best practices.
- Excellent interpersonal and communication skills, with a customer-facing focus.
- A safety-first mindset, with a commitment to adhering to all safety protocols.
- Ability to learn and use technology in the field to execute job requirements efficiently.
- Problem-solving skills to address challenges and ensure job completion.
- Reliable use of a mobile phone for communication and task management.
- Ability to lift 75 lbs, with a focus on maintaining a safe and healthy work environment.
The Junkluggers of Houston West is a caring alternative to traditional furniture and junk removal, committed to enhancing lives, communities, and the environment by donating, recycling, and supporting local charity partners. We believe in running a highly successful business while giving back to the local community and protecting the environment.
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