Jewelry Repair Service Specialist

1 week ago

Minneapolis, Minnesota, United States Jobot Full time
Unlock Your Potential as a Jewelry Repair Service Specialist

At Jobot, we're seeking a highly skilled and detail-oriented Jewelry Repair Service Specialist to join our team. As a key member of our sales team, you'll be responsible for handling all incoming repair orders, assessing the needs of our clients, and coordinating with our team of skilled jewelers to ensure high-quality results and customer satisfaction.

Key Responsibilities:
  • Manage and prioritize incoming repair orders to ensure timely completion and customer satisfaction.
  • Evaluate the condition of jewelry and determine the necessary repairs to restore it to its original glory.
  • Collaborate with our team of skilled jewelers to ensure that all repairs are completed accurately, efficiently, and to the highest standard of quality.
  • Provide exceptional customer service by keeping clients informed of the repair process and expected completion timeline.
  • Ensure that all repaired jewelry is returned to the client in a timely and efficient manner.
Requirements:
  • Minimum of 3 years of experience in a similar role within the jewelry industry.
  • Proven expertise in jewelry repair, including the ability to accurately assess the condition of a wide variety of jewelry types and determine the necessary repairs.
  • Exceptional customer service skills, with the ability to build and maintain strong relationships with clients.
  • Strong organizational skills, with the ability to manage multiple orders simultaneously and ensure that all repairs are completed within the agreed-upon timeline.
  • Excellent communication skills, with the ability to clearly and effectively communicate with clients and team members.
What We Offer:
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

If you're a motivated and detail-oriented individual with a passion for fine jewelry and exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role.

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