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Client Relations Specialist
2 months ago
Location: Remote
Salary:
$21.34 per hour / $43,000 annually
At Government Employees Insurance Company, we believe that our growth is tied to the growth of our team members. If you are someone who enjoys resolving issues and assisting others, you may find a rewarding career with us.
Role Overview:
We are seeking dedicated Client Relations Specialists to join our team. This position is ideal for individuals who are passionate about delivering exceptional service to our clients.
Your Responsibilities:
- Serve as the primary point of contact for our clients, addressing inquiries related to billing, policy modifications, and providing tailored recommendations.
- Contribute to a customer-centric environment by ensuring that our clients feel valued and understood.
- Collaborate with team members to enhance service delivery and customer satisfaction.
Compensation and Growth:
Our associates typically experience a salary increase of 10% within their first year. High-performing individuals may see increases of up to 15%.
Qualifications:
- Proven experience in delivering outstanding customer service, showcasing expertise and fostering trust.
- Excellent communication skills, with a strong emphasis on active listening and empathy.
- Ability to thrive in a dynamic, high-volume call center setting.
- Eagerness to learn and adapt to new challenges.
- Openness to constructive feedback for personal and professional development.
- Proficient in computer skills and multitasking.
- Minimum educational requirement: high school diploma or equivalent.
Benefits:
As a valued associate, you will have access to our comprehensive Total Rewards Program, which includes:
- Premier Medical, Dental, and Vision Insurance with immediate coverage
- Paid Vacation, Sick Leave, and Parental Leave
- 401(k) Retirement Plan
- Tuition Reimbursement
- Paid Training and Licensing Opportunities
Equal Opportunity Employment:
Government Employees Insurance Company is committed to providing equal employment opportunities to all associates and applicants, regardless of race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or genetic information. We strive to maintain a work environment that promotes productivity and respect for all.
