Client Experience Specialist
6 days ago
We're a close-knit team of professionals who share a passion for wellness and customer satisfaction. As a Sales & Customer Service Associate, you'll be joining a dynamic and supportive environment that values teamwork, open communication, and continuous learning.
Job ResponsibilitiesYou'll be responsible for:
- Delivering exceptional customer service, responding to client inquiries, and resolving any issues that may arise.
- Promoting our Total Body Care services, including massages, facials, and other wellness treatments.
- Scheduling appointments, managing client data, and maintaining accurate records.
- Contributing to the growth and retention of our client base through various marketing initiatives and outreach efforts.
- High school diploma or equivalent required; previous retail or sales experience preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- A solid understanding of wellness principles and practices, including massage and skin care services.
- The ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
- Competitive base pay plus bonuses and commissions.
- Employer-paid healthcare, including medical, dental, and vision plans.
- Matching 401(k) plan.
- Paid time off for full-time employees.
- Employee referral bonus program.
- Employee Assistance Program.
- A flexible schedule to maintain a healthy work-life balance.
- In-depth product and service training.
- A free monthly service, as well as discounts on all products.
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