Customer Experience Ambassador
7 days ago
We are seeking a skilled and charismatic Customer Experience Ambassador to enhance the guest experience at JJ's Grill. As a key member of our team, you will be responsible for ensuring that every guest feels welcome and valued.
About the Role:
- Greet guests and seat them in a timely manner, ensuring their comfort and satisfaction.
- Demonstrate a thorough understanding of our menu offerings and make recommendations to guests as needed.
- Work closely with servers and management to ensure seamless service and high-quality dining experiences.
- Manage waitlists and communicate with guests regarding estimated wait times.
- Perform hourly bathroom checks to maintain a clean and safe environment.
- Maintain a general understanding of our Waitlist Me app and its functionality.
Requirements:
- A friendly and approachable demeanor, with excellent communication and interpersonal skills.
- The ability to clearly articulate greetings and farewells, as well as understand requests for assistance.
- Strong verbal and written communication skills, with the ability to effectively communicate with guests and staff.
- The ability to work well under pressure and maintain a positive attitude in fast-paced environments.
What We Offer:
- A competitive salary range of $25,000 - $35,000 per year, depending on experience.
- A dynamic and supportive work environment with opportunities for growth and development.
- A comprehensive benefits package, including health, dental, and vision coverage.
- Ongoing training and support to ensure your success in this role.
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