Customer Experience Ambassador

7 days ago


Rogers, Arkansas, United States JJ's Grill Full time
Job Summary

We are seeking a skilled and charismatic Customer Experience Ambassador to enhance the guest experience at JJ's Grill. As a key member of our team, you will be responsible for ensuring that every guest feels welcome and valued.

About the Role:

  • Greet guests and seat them in a timely manner, ensuring their comfort and satisfaction.
  • Demonstrate a thorough understanding of our menu offerings and make recommendations to guests as needed.
  • Work closely with servers and management to ensure seamless service and high-quality dining experiences.
  • Manage waitlists and communicate with guests regarding estimated wait times.
  • Perform hourly bathroom checks to maintain a clean and safe environment.
  • Maintain a general understanding of our Waitlist Me app and its functionality.

Requirements:

  • A friendly and approachable demeanor, with excellent communication and interpersonal skills.
  • The ability to clearly articulate greetings and farewells, as well as understand requests for assistance.
  • Strong verbal and written communication skills, with the ability to effectively communicate with guests and staff.
  • The ability to work well under pressure and maintain a positive attitude in fast-paced environments.

What We Offer:

  • A competitive salary range of $25,000 - $35,000 per year, depending on experience.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Ongoing training and support to ensure your success in this role.


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