Customer Experience Ambassador

6 days ago


Rogers, Arkansas, United States Swig Promenade Full time
About Swig Promenade

We are a dynamic and growing organization that values our customers' happiness above all else. Our mission is to provide exceptional service and create a welcoming atmosphere for everyone who walks through our doors.

Compensation:

$8-$12 per hour, depending on experience and qualifications

Job Description

As a Customer Experience Ambassador at Swig Promenade, you will be the face of our brand, responsible for delivering an unparalleled level of customer satisfaction. Your primary focus will be on ensuring that every guest feels valued, heard, and respected.

  • You will work closely with our team to maintain a clean and organized store environment, including maintaining equipment, supplies, and inventory.
  • You will be responsible for operating cash registers, handling customer transactions, and processing payments efficiently and accurately.
  • You will also be expected to contribute to creating a positive and inclusive store culture by engaging with customers, answering questions, and providing recommendations.
Required Skills and Qualifications
  • Must be at least 16 years old and have a high school diploma or equivalent
  • Excellent communication and interpersonal skills, with the ability to effectively interact with diverse groups of people
  • Able to lift up to 25 pounds and stand for long periods of time
  • Friendly, approachable, and enthusiastic demeanor
  • Able to multitask and work in a fast-paced environment
Benefits
  • Free drink and cookie while working
  • 35% discount at the location you work, and friends and family receive a 35% discount as long as you are with them at the time of purchase
  • Opportunities for growth and advancement within the company
A Day in the Life

You will never have a dull moment when you are part of our team As a Customer Experience Ambassador, your day may include making drinks until they're perfect, wiping down counters, and connecting with customers to create a sense of community. Every interaction is an opportunity to show our guests that we care about their happiness and well-being.



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