Customer Experience Lead

1 day ago


Lawrence, New York, United States Burlington Full time

About Us

Burlington Stores is a rapidly growing brand that provides a variety of training and development opportunities for its associates.

Job Description

We are seeking a highly skilled Customer Experience Lead to join our team at Burlington Stores. In this role, you will be responsible for creating a positive shopping experience for customers, proactively solving problems professionally and efficiently.

Responsibilities

  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Benefits

  • Competitive hourly wage of $17-$17 per hour.
  • Flexible hours and an associate discount.
  • Eligibility for benefits package, including medical coverage and a 401(k) plan.


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