Customer Experience Lead
1 day ago
About Us
Burlington Stores is a rapidly growing brand that provides a variety of training and development opportunities for its associates.
Job Description
We are seeking a highly skilled Customer Experience Lead to join our team at Burlington Stores. In this role, you will be responsible for creating a positive shopping experience for customers, proactively solving problems professionally and efficiently.
Responsibilities
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Benefits
- Competitive hourly wage of $17-$17 per hour.
- Flexible hours and an associate discount.
- Eligibility for benefits package, including medical coverage and a 401(k) plan.
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