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Customer Service Representative

2 months ago


Waltham, Massachusetts, United States Global Partners Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate. As a key member of our team, you will be responsible for delivering exceptional guest experiences while ensuring the smooth operation of our store.

Key Responsibilities
  • Guest Service
    • Provide a warm and welcoming experience for all guests
    • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Store Operations
    • Adhere to safety, security, quality, and store operations policies and procedures
    • Operate the point of sale system and maintain accurate cash handling
    • Complete store housekeeping tasks, including cleaning, dusting, and replenishing products
  • Communication
    • Communicate effectively with store management and team members
    • Provide feedback and suggestions for improving guest experiences and store operations
Requirements
  • Education
    • High School Diploma or equivalent
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic computer skills and ability to learn new systems
  • Availability
    • Ability to work flexible hours, including days, nights, weekends, and holidays
What We Offer
  • Competitive Compensation
    • Competitive hourly rate and opportunities for growth and advancement
  • Benefits
    • Medical, dental, and vision insurance
    • 401(k) plan with company match
    • Tuition reimbursement and professional development opportunities
Equal Opportunity Employer

Global Partners LP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals. If you require an accommodation to apply or participate in the hiring process, please contact our recruiting department.