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Sales Associate

1 month ago

Lebanon, New Hampshire, United States The Paper Store Full time
Job Title: Sales Associate

The Paper Store is a premier destination for gift-giving needs, and we're committed to sharing our passion with each customer. As a Sales Associate, you'll deliver world-class service, achieve sales goals, and maintain merchandising standards in a fast-paced retail environment.

Key Responsibilities:
  • Model the G.U.E.S.T. service approach and consistently deliver exceptional customer service
  • Greet and welcome every customer warmly and with enthusiasm
  • Understand customer needs by asking open-ended questions and providing in-depth product knowledge
  • Suggest additional items to build onto sales using effective selling techniques
  • Thank customers sincerely and invite them to return and shop with us again
Additional Responsibilities:
  • Be a TPS brand ambassador and build customer loyalty by being friendly, attentive, and respectful
  • Contribute to a positive work environment with respectful, ethical behavior, and honest communication
  • Support all sales efforts and initiatives across all business channels to maximize company sales
  • Maintain awareness of all current promotions and process them correctly at the Point of Sale
  • Enthusiastically participate in training and development as required
  • Prepare incoming product for the sales floor and merchandise product following company visual guidelines
  • Perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations)
  • Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position
  • Maintain store maintenance and cleanliness standards
  • Complete all other tasks as directed by store management in assigned time frame
Requirements:
  • Previous experience in specialty retail is preferred but not required
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
  • Possess an ability to work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time
  • Professional conduct, demeanor, and attire in compliance with company dress code
  • Ability to lift and mobilize medium to large items up to 50 lbs. while utilizing appropriate safety techniques

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local, or federal law.