Senior Support Advisor

3 days ago


Magnolia, Texas, United States Indorama Ventures Full time
Key Responsibilities
  • Order/Issue Management: Effectively manage orders and relationships for assigned accounts, establish and maintain effective communication with customers, and respond to inquiries on orders, products, and general information.
  • Relationship Management: Partner with sales teams to effectively manage the customer experience, identify growth opportunities, and portray a positive and professional image of the company and self.
  • Process/Team Support: Demonstrate proficiency in multi-tasking, resolving complex issues, and manage teammate escalations, provide after-hours escalation support to CSA II on a rotational basis.


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