Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States Manpower Group Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Manpower Group Inc. in Salt Lake City. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Diagnose and resolve problems or issues in a timely and efficient manner.
  • Monitor progress of delivery routes and ensure timely delivery of services.
  • Process changes or cancellations to delivery orders.
Requirements
  • Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
  • High school diploma or equivalent.
  • 1-year related experience preferably within a call center environment.
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • Solid ability to multitask with exceptional organizational skills.
About Manpower Group Inc.

ManpowerGroup is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

We are recognized consistently for our diversity and inclusion efforts, and we are committed to providing equal employment opportunities in a professional, high-quality work environment.



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