Assistant Manager
11 hours ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness - PF Baseline Fitness. As an Assistant Manager, you will play a key role in ensuring the success of our gym operations and providing an exceptional member experience.
Key Responsibilities:- Staff Management: Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers, and Custodians.
- Customer Service: Maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
- Operations: Assist with staff management, provide backup support to the Club Manager as needed, and oversee cleanliness and maintenance of the facility.
- Reporting and Statistics: Assist in tracking statistics and reports (weekly, monthly, and annually).
- Customer Service Skills: Superior customer service skills, preferably in the fitness industry.
- Experience: Experience working as a Member Service Representative at Planet Fitness.
- Supervisory Skills: Solid supervisory, diplomacy, and listening skills.
- Computer Proficiency: Basic computer proficiency (Microsoft Suite).
- Physical Demands: Continual standing and walking during shift, continual talking in person or on the phone during shift, and occasional lifting up to 50 lbs.
- Employee Recognition Program: Opportunities for recognition and rewards.
- Advancement Opportunities: Opportunities for career growth and advancement.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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