Operations Manager

4 weeks ago


Springfield, Illinois, United States Springfield Clinic Full time
Job Summary

The Operations Lead is responsible for overseeing the daily operations of the Patient Concierge, PAS, and Call Center teams. This includes training, support, and development of team members, as well as monitoring and tracking front-end operations and revenue cycle department workflow.

The ideal candidate will have previous leadership experience and a strong understanding of customer service principles. They will be responsible for evaluating and prioritizing work, recommending adjustments to the manager to improve patient experience, and serving as a role model for the team.

Key Responsibilities:

  • Train and develop team members
  • Monitor and track front-end operations and revenue cycle department workflow
  • Evaluate and prioritize work
  • Recommend adjustments to the manager to improve patient experience
  • Serve as a role model for the team

Requirements:

  • Previous leadership experience
  • Strong understanding of customer service principles
  • Ability to work under pressure with accuracy
  • Excellent attendance and communication skills

Working Environment:

The Operations Lead will work in a medical office environment, requiring computer-based office work and leader rounding. They may be required to work at multiple sites/locations and must have their own transportation.

PHI/Privacy Level:

HIPAA1



  • Springfield, Illinois, United States Virtual Service Operations Full time

    Job Title: Senior Azure ConsultantWe are seeking a highly skilled Senior Azure Consultant to join our team at Virtual Service Operations. As a Senior Azure Consultant, you will work closely with our Account Delivery Executive and Project Manager to deliver technical solutions to our clients.Key Responsibilities:Participate in strategic planning sessions with...

  • Operations Manager

    4 weeks ago


    Springfield, Illinois, United States Office of the Illinois State Treasurer Full time

    Job Opportunity AnnouncementPosition Title: Operations ManagerDivision: OperationsClassification: ExemptLocation: Springfield, IllinoisSalary: $75,000-$85,000Job SummaryThe Operations Manager is responsible for overseeing the effective management of organizational assets, facilities, and teams to ensure optimal functionality and safety. This role includes...

  • Operations Manager

    4 weeks ago


    Springfield, Illinois, United States AEG Full time

    We are committed to fostering a winning culture at AEG, and our equipment management team plays a critical role in this effort.We are seeking a detail-oriented and organized Operations Manager to support our clubhouse operations.Responsibilities include:Managing player laundry and ensuring uniforms and practice gear are clean and properly distributedStocking...

  • Operations Manager

    4 weeks ago


    Springfield, Illinois, United States Spherion Full time

    Job DescriptionThe Operations Manager will oversee all aspects of production and distribution for a popcorn and confectionery company. This key leadership role involves managing production teams, coordinating distribution channels, and ensuring compliance with food safety standards.Responsibilities:Manage daily production operations and coordinate with...


  • Springfield, Illinois, United States HZ Ops Holdings Full time

    The Restaurant General Manager is responsible for overseeing the overall operations of the restaurant. This includes ensuring that all company standards are met, company policies and procedures are followed, and costs are properly controlled. The manager must also communicate effectively with employees, supervising them to ensure their assignments are...


  • Springfield, Illinois, United States AB Facility Services Full time

    Job Title: Building Operations ManagerAB Facility Services is seeking a highly skilled Building Operations Manager to oversee the engineering operations for a client account in Springfield, NJ. As a key member of our team, you will be responsible for managing the day-to-day operations of the facility, ensuring that all systems are running efficiently and...


  • Springfield, Illinois, United States Hertz Full time

    Job SummaryThe Airport Operations Manager is responsible for directing the process and activities of frontline employees, including CSAs, CXAs, Flex Reps, VSAs, and other non-exempt employees. This role assists the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational...


  • Springfield, Illinois, United States McAlister's Deli Full time

    Restaurant Operations ManagerAt McAlister's Deli, we are seeking a highly skilled Restaurant Operations Manager to drive the success of our restaurant. The ideal candidate will have a proven track record of directing and controlling restaurant operations to ensure a positive guest experience and company profitability.Key Responsibilities: Direct the...


  • Springfield, Illinois, United States DPDHL Full time

    Job Summary:As an Operations Supervisor at DPDHL, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities will go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Key Responsibilities:• Lead, motivate and develop a diverse team...


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job SummaryThe Springfield Clinic is seeking a highly skilled Clinical Operations Manager to oversee the day-to-day operations of our Radiologist Services department. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the healthcare industry.Key ResponsibilitiesManage the...


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job SummaryThe Operations Clinical Manager of Radiologist Services is responsible for the day-to-day practice operations, ensuring continuity and efficiency of clinical operations. This role involves managing staff, complying with internal and external regulatory requirements, and making effective decisions to manage daily functions and work towards...


  • Springfield, Illinois, United States PEPSI-COLA BOTTLING COMPANY OF NEW YORK, INC. Full time

    POSITION SUMMARY:As a key member of the Pepsi-Cola Bottling Company of New York, Inc. team, the Warehouse Operations Manager is responsible for overseeing all aspects of warehouse operations. This includes managing warehouse staff, ensuring efficient inventory management, and maintaining a safe and organized work environment.RESPONSIBILITIES:Manage and...


  • Springfield, Illinois, United States Vision Recruit Enterprise Full time

    Job OverviewAs a key member of our team, the Business Controller will play a crucial role in driving financial planning and analysis for our service environment. This individual will be responsible for ensuring the accuracy and timeliness of management accounting and operational reporting, as well as providing management with information and recommendations...


  • Springfield, Illinois, United States GPM Investments Full time

    Regional Operations Manager Job DescriptionAbout the Role:The Regional Operations Manager will oversee a specific geographic region consisting of 50-70 stores, leading and directing District Managers to ensure overall store conditions comply with GPM standards. This includes cleanliness, customer service, and merchandising, maximizing operations profit and...


  • Springfield, Illinois, United States V2X Full time

    Job SummaryWe are seeking a highly experienced Senior Operations Manager to join our team at V2X. As a key member of our operations team, you will be responsible for managing multiple program areas, providing technical support, and overseeing the performance of project assignments and activities.Key ResponsibilitiesManage the technical direction of multiple...


  • Springfield, Illinois, United States Central Bank of the Ozarks Full time

    Job SummaryCentral Bank of the Ozarks is seeking a highly skilled Loan Operations Manager to oversee the efficient operation of the Loan Operations and Loan Processing personnel. The ideal candidate will have a strong background in loan operations, excellent leadership skills, and the ability to ensure high-quality service and accuracy in all aspects of Loan...


  • Springfield, Illinois, United States AMC Theatres Full time

    Job Title: SupervisorAs a Supervisor at AMC Theatres, you will be responsible for overseeing the day-to-day operations of our theatres. This includes supervising, coaching, and coordinating theatre crew to perform their essential functions, observing their performance, and providing feedback to management for discipline and performance evaluations.Key...

  • RN Operations Manager

    4 weeks ago


    Springfield, Illinois, United States DaVita, Inc. Full time

    Job Title: RN Operations ManagerAs a RN Operations Manager at DaVita, you will be a key member of a team that values work-life balance and prioritizes personal and professional growth.Key Responsibilities:Directly impact patient care as the trusted front-line leader in an outpatient clinic setting.Build relationships with patients and continuously improve...


  • Springfield, Illinois, United States Walgreens Full time

    Job Summary:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians, supervise administrative activities, and maintain compliance with state...


  • Springfield, Illinois, United States Aramark Full time

    Culinary Operations Manager Job DescriptionAt Aramark, we are seeking a highly skilled Culinary Operations Manager to oversee our culinary team and ensure the delivery of high-quality food and exceptional customer service. Key Responsibilities: Manage a team of culinary staff, including chef managers and hourly employees, to ensure quality food production...