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Assistant Manager

2 months ago

Orange Park, Florida, United States Wingstop Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Manager to join our team at Wingstop. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Operations Management: Oversee the planning, organizing, and execution of daily restaurant operations, including inventory management, scheduling, and staff training.
  • Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Supervise and develop a high-performing team, providing coaching, guidance, and feedback to ensure that all team members are meeting their goals and objectives.
  • Financial Management: Manage restaurant finances, including cash handling, inventory control, and labor management, to ensure profitability and efficiency.
  • Quality Control: Ensure that all food and beverages meet Wingstop's high standards of quality, presentation, and taste.
  • Safety and Security: Maintain a safe and secure work environment, adhering to all health and safety regulations and protocols.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and resolve issues in a timely and professional manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Adaptability: Ability to adapt to changing circumstances and priorities, with a flexible and positive attitude.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, with a clear path for promotion.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.
  • Training and Development: Ongoing training and development opportunities, to ensure that you have the skills and knowledge needed to succeed in your role.