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Staff Site Reliability Engineer

2 months ago


Boston, Massachusetts, United States Zscaler Full time
About Zscaler

Zscaler is a leading cloud security company that provides a comprehensive security platform to protect enterprises from cyber threats. With a mission to make the cloud a safe place to do business, Zscaler has built a reputation for delivering innovative security solutions that enable organizations to accelerate their digital transformation.

Job Summary

We are seeking an experienced Staff Site Reliability Engineer (Federal) to join our ZPA team. As a key member of our engineering team, you will be responsible for overseeing operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management. You will also manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.

Responsibilities
  • Oversee operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management.
  • Manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.
  • Develop operations documentation, handle escalations, and implement measures to prevent recurring incidents, while contributing to DevOps best practices.
Requirements
  • 5+ years of experience as a Site Reliability Engineer, with relevant experience in an Operations or Engineering environment.
  • Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
  • Hands-on experience with Linux administration, basic network troubleshooting, and infrastructure as code and automation tools (e.g., Ansible, Terraform).
  • Coding experience (preferably Python) and expertise in container-based architectures (AWS ECS / Kubernetes).
Preferred Qualifications
  • Experience with High/Moderate FedRAMP authorization levels, including monthly monitoring programs (scanning, evaluating, patching, and reporting vulnerabilities).
  • Information Assurance Technician Level 2 certification or willingness to complete the certification within a few weeks of employment.
About Zscaler

Zscaler is a cloud security company that provides a comprehensive security platform to protect enterprises from cyber threats. With a mission to make the cloud a safe place to do business, Zscaler has built a reputation for delivering innovative security solutions that enable organizations to accelerate their digital transformation.

We are committed to creating an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

We offer a comprehensive benefits program that includes various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks. Our salary ranges are benchmarked and are determined by role and level.