Staff Site Reliability Engineer

4 weeks ago


Boston, Massachusetts, United States Zscaler Full time
About Zscaler

Zscaler is a leading provider of cloud-based security solutions, serving thousands of enterprise customers worldwide, including 40% of Fortune 500 companies. Founded in 2007, our mission is to make the cloud a safe and secure place for businesses to operate.

As the operator of the world's largest security cloud, Zscaler accelerates digital transformation by providing agile, efficient, resilient, and secure solutions for enterprises. Our pioneering AI-powered Zscaler Zero Trust Exchange platform protects thousands of customers from cyber threats and data loss by securely connecting users, devices, and applications in any location.

Zscaler has been recognized as a Best Workplace in Technology by Fortune and others, fostering an inclusive and supportive culture that attracts top talent in the industry. If you thrive in a fast-paced and collaborative environment and are passionate about building and innovating for the greater good, we encourage you to explore this opportunity.

Job Summary

We are seeking an experienced Staff Site Reliability Engineer (Federal) to join our ZPA team, reporting to the Senior Manager SRE. This role requires Secret Security Clearance, which you must maintain throughout employment. An Information Assurance Technician Level 2 Certification is also required, but you can obtain it within your first few weeks of employment.

Key Responsibilities
  1. Oversee operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management.
  2. Manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.
  3. Develop operations documentation, handle escalations, and implement measures to prevent recurring incidents, while contributing to DevOps best practices.
Requirements
  • 5+ years of experience as a Site Reliability Engineer, with relevant experience in an Operations or Engineering environment.
  • Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
  • Hands-on experience with Linux administration, basic network troubleshooting, and infrastructure as code and automation tools (e.g., Ansible, Terraform).
  • Coding experience (preferably Python) and expertise in container-based architectures (AWS ECS / Kubernetes).
Preferred Qualifications
  • Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
  • Python coding experience.
  • Experience with container-based architectures (AWS ECS / Kubernetes).
  • Information Assurance Technician Level 2 certification.
What We Offer

Zscaler offers a comprehensive benefits program, including various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks. We are committed to creating an inclusive environment for all employees and celebrate diversity.

By applying for this role, you acknowledge that you have read and understood Zscaler's policies, including those related to security and privacy standards and guidelines. Zscaler is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristics protected by federal, state, or local laws.



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