FP Movement Team Member

2 weeks ago

King of Prussia, Pennsylvania, United States FP Movement Full time
Job Summary

A Key Holder at FP Movement collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team.

Key Responsibilities
  • Brand Ambassador: Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer.
  • Sales Initiatives: Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness.
  • Event Promotion: Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners.
  • Technology Utilization: Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
Leadership and Team Management
  • Elevated Team Member: Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.
  • Store Environment: Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.
  • Product Knowledge: Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram.
Visual and Business Operations
  • Store Operations: Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance.
  • Inventory Management: Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movements visual and display standards; ensures omni-channel orders are processed timely and accurately.
  • Store Safety: Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Communication and Relationships
  • Inclusive Environment: Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported.
  • Communication: Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins.
  • Development and Growth: Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills.
  • Team Development: Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression.

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