Insurance Agent
4 weeks ago
Pyramid Consulting, Inc. is seeking a highly motivated and results-driven Sales (IC) Representative to join our team. As a key member of our sales team, you will be responsible for handling inbound and outbound calls, engaging with customers to understand their Medicare options, and managing a book of leads to convert them into sales.
Key Responsibilities:- Handle inbound and outbound calls to enroll customers in Medicare plans, presenting all benefits and services of the appropriate plan.
- Respond to inquiries from consumers generated via the web, social media, or other online outlets.
- Engage with current customers to assist them in understanding their Medicare options and the Medicare product portfolio.
- Manage a book of leads, conducting multiple outbound calls to unsold leads to convert them into sales.
- Enter and track all leads in the Medicare contact management system and follow up on those leads in a timely manner.
- Participate in assigned sales team virtual events and special projects, including outbound calls to supplied leads.
- Provide market and customer insights and feedback on call types and marketing campaigns.
- Must be available to work evenings, weekends, and holidays and commit to and adhere to a phone schedule and shift.
- Excellent sales and customer-focused phone skills to create rapport and adhere to CMS-approved call scripting, policy, and procedures.
- Excellent oral and presentation communication skills, outstanding listening skills, and the ability to probe and conduct a consultative selling approach.
- Must possess solid time management skills and the ability to prioritize assignments to maximize sales opportunities.
- Proficiency in MS Office Suite with excellent Word skills required; proprietary contact management system (Salesforce) experience preferred.
- 2+ years of successful direct-to-consumer sales experience preferred.
- Experience with the senior population preferred.
- Experience in developing self-generated business preferred.
- Life and Health Insurance license for the state you reside in.
- High School Diploma or equivalent required, bachelor's degree preferred.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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