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Restaurant Operations Manager

2 months ago

Black Hawk Colorado, United States Ameristar Casino Resort Spa Black Hawk Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Ameristar Casino Resort Spa Black Hawk. As a key member of our food and beverage team, you will be responsible for ensuring exceptional customer service, managing daily operations, and driving revenue growth.

Key Responsibilities
  • Supervise and Manage Daily Operations: Oversee the daily management of a designated shift, ensuring seamless execution of food and beverage services.
  • Lead a High-Performing Team: Motivate and develop a team of food and beverage staff to deliver exceptional customer service and achieve sales targets.
  • Manage Inventory and Cost Control: Monitor inventory levels, manage labor costs, and maintain a high level of cost control to ensure profitability.
  • Ensure Regulatory Compliance: Maintain knowledge of gaming laws and regulations, ensuring compliance in all aspects of food and beverage operations.
  • Develop and Implement Procedures: Assist in the development and implementation of procedures to improve food service quality, efficiency, and customer satisfaction.
Requirements
  • Education: Associate degree (A.A) in a related field or equivalent combination of education and experience.
  • Experience: Minimum two (2) years of food and beverage experience, with at least two (2) years of supervisory experience.
  • Skills: Excellent written and verbal communication skills, ability to maintain confidentiality, and proficiency in Microsoft Office applications.
  • Work Environment: Ability to work in a fast-paced environment, rotating shifts, including nights, weekends, and holidays.