Pharmacist (Staff) - Clinical Services and Customer Care
9 hours ago
Job Summary:
The primary purpose of this position is to assist customers with their health care needs by filling prescriptions, providing clinical services, and excellent customer service while supervising Pharmacy associates.
Responsibilities:
- Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations.
- Build profitable business and script growth through recommended clinical programs including appropriate immunization and when available MTM (Medication Therapy Management), DCS (Diabetes Care Specialist), and all ongoing other programs as identified.
- Provide excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Supervise the work completed by support staff while on duty.
- Assist with training, coaching, and managing the pharmacy associates and assume management responsibility over the entire pharmacy as needed.
- Maintain appropriate security of the Pharmacy department.
- Comply with HIPAA and all other applicable federal and state laws and regulations.
- Handle and resolve customer issues, complaints, and questions to build customer trust and loyalty.
- Interact with physicians and utilize reference material to gain information on customers and prescriptions and to resolve any issues that arise.
- Assist with maintaining the Pharmacy department by keeping it clean and in order.
- Prioritize Pharmacy Department tasks and follow through to ensure all tasks are completed in a timely manner, including cycle counts, inventory management, and will-calls to customers.
Qualifications:
- Ability to work a flexible schedule to meet the needs of the business.
- Bachelor's degree (BS/BA) in Pharmacy or Doctoral degree (PHARM.D.).
- Immunization Certification through an accredited organization (i.e. APhA).
- Active Pharmacist license in good standing in the state for which you are applying.
Additional Requirements:
Rite Aid maintains a strict policy prohibiting illegal drug activity and using, being under the influence of, or possessing illegal drugs and/or alcohol during the Work Day as well as on Company Property as defined in Rite Aid's Drug-Free Workplace Policy.
Rite Aid conducts post-offer pre-employment drug testing of all job candidates.
Additionally, the Company conducts drug and/or alcohol testing in certain pre-promotion, reasonable suspicion, and post-accident scenarios along with drug loss investigations unless expressly prohibited by law.
You have the right to refuse to submit to testing; however, a refusal to submit to a test when asked will result in the withdrawal of a conditional offer of employment or termination of employment.
All records relating to drug tests shall be kept confidential.
A copy of the policy is available from hiring management upon request.
Equal Opportunity Employer:
Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected.
It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law.
The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs.
Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.
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