Operations Efficiency Specialist

3 weeks ago


Lawrenceville, Georgia, United States iTi Tropicals, Inc Full time
Job Overview

iTi Tropicals, Inc. is the leading supplier of tropical fruit juice concentrates and purees in North America.

This role reports to the Manager of Finance, Administration, & Logistics who reports to the VP of Strategy.

You'll work with them and 2 ops peers to learn not only how to operate current processes, but dramatically improve them over time to increase profitability.

The ideal candidate would soon begin identifying inefficiencies, implementing automation solutions, and limiting human data entry to accelerate order execution at a low defect rate.

Key Responsibilities:

  • Process Improvement: Improve operational workflows with process optimization, technology, and automation; use experience in operations, logistics, brokerage, and manufacturing operations to find opportunities to use technology to increase efficiency
  • Sales Support: Provide timely and proactive updates to customers, sales reps, and executives regarding the status of shipment
  • Inventory Release: Create release docs in our ERP (incl. picking ticket, packing slip, and other supporting documentation); Write clear instructions to third-party warehouse operators and ultimately, truck drivers, to ensure they follow all customer and internal procedures
  • Manage 3PLs & 3PWs: Manage third-party warehousing vendors to properly pick, pack, palletize, and load liquid and powdered inventory in both dry and refrigerated environments
  • Transportation Negotiations: Evaluate and select freight carriers based on service quality, on-time percentage, and overall cost; negotiate contract and spot over-the-road trucking rates

We offer a competitive salary of $85,000 per year, a bonus program, a 401K plan, and generous medical, dental, vision, and life insurance.



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