Patient Access Representative
5 days ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at UnitedHealth Group. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and accurate access to healthcare services.
Key Responsibilities- Verify patient insurance coverage and benefits to ensure accurate information and needs are met in advance of service.
- Collect and update patient demographic and insurance information, making changes as necessary to ensure accuracy with insurance benefits, referrals, and authorizations.
- Assess coverage and benefits, and accurately determine patient responsibility as applicable.
- Identify self-pay patients and share information with financial counseling for assistance with patient financial obligation and options.
- Partner closely with the clinical, office, billing, and registration teams to review authorizations timely, as applicable.
- Appropriately document all conversations with insurance companies and healthcare facilities that pertain to the authorizations or payment of services.
- Escalate questions or concerns to leadership as needed.
- Maintain and exhibit a current knowledge of insurance plans, associated workflows and information, and the impact of this role within the revenue cycle.
- Remain aware of department productivity expectations, and other measurable performance data and meets/exceeds individual contributions to the team performance.
- Strive to maximize revenue and minimize bad debt.
- Maintain a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed.
- High School Diploma/GED (or higher)
- 6+ months of experience in an office setting, customer service setting (over the phone OR face to face), phone support role, or call center environment
- Intermediate level of proficiency with Microsoft Office products
- Ability to work 20 hours per week, within the following hours
- Monday - Friday from 2:00pm - 10:30pm
- Saturday & Sunday shifts ranging between 5:30am - 10:30pm
- Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements.
- Prior experience working an overnight schedule
- 1+ years of Patient Access experience in a hospital OR medical setting
- Understanding of medical terminology
- Working knowledge of insurance policies, procedures, and patient care settings
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Patient Access Representative Associate
5 days ago
Pittsfield, Maine, United States UnitedHealth Group Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Access Representative Associate to join our team at UnitedHealth Group. As a key member of our healthcare team, you will play a critical role in ensuring the smooth and efficient registration process for patients.Key ResponsibilitiesProvide exceptional customer service to patients and...
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Patient Service Representative
4 days ago
Pittsfield, Maine, United States Northern Light Health Full timeJob SummaryNorthern Light Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets patients and visitors in a friendly and courteous...
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Patient Service Representative
14 hours ago
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Patient Service Representative
6 days ago
Pittsfield, Maine, United States Northern Light Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Northern Light Health. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesScheduling and Coordination: Schedule...
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Healthcare Access Specialist
1 week ago
Pittsfield, Maine, United States UnitedHealth Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesInsurance Verification: Verify patient insurance coverage and benefits to ensure accurate...
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Travel Nurse RN
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Pittsfield, Maine, United States TeamHealth Corporate Full timeJob SummaryTeamHealth Corporate is seeking a full-time emergency medicine physician to join our team at a hospital in central Maine. As a member of our team, you will have the opportunity to work in a fast-paced emergency department, treating a diverse range of patients and cases.About the OpportunityWork in a 7-bed emergency department, treating over 11,000...
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Travel Nurse RN Specialist
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Travel Nurse RN
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Travel Nurse RN
3 days ago
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Travel Nurse RN ED
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Travel Nurse RN
4 days ago
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Hospitalist Physician
5 days ago
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Travel Nurse RN
4 days ago
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Travel Nurse RN
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Registered Nurse
2 weeks ago
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