Doorperson
2 weeks ago
Job Summary:
We are seeking a highly skilled Doorperson/Front Door Coordinator to join our team at Sofitel Philadelphia. As a Doorperson, you will be responsible for providing a warm and memorable welcome to our guests, ensuring a lasting impression during their stay with us.
Key Responsibilities:
- Welcome guests into our luxury environment, adhering to Sofitel's luxury standards.
- Handle guest service inquiries, including in-house requests and luggage assistance.
- Provide exceptional service, delivering luxury experiences that are efficient, empowered, and cordial.
- Promote hotel facilities, identifying opportunities to enhance a guest's stay through up-selling.
Requirements:
- Previous hotel experience in a luxury environment or comparable hotel.
- Must have experience working with guests and customers, with a service-focused personality.
- Detail-oriented, organized, and willing to go above and beyond to deliver luxury service.
- Minimum 1-year experience in a similar position in a luxury setting or hotel school degree.
- Flexibility with days and hours.
What We Offer:
- Unlimited career development opportunities, both nationally and internationally.
- Make your mark by being part of a high-performing team that supports and inspires you to reach your highest potential.
- Give back through our Corporate Social Responsibility activities and local community-based philanthropy.
About Sofitel:
Sofitel Philadelphia is a luxurious hotel located in prestigious Rittenhouse Square, boasting 306 beautifully appointed guestrooms and a rooftop garden. We offer a unique and memorable experience for our guests, with a team of highly trained Ambassadors dedicated to providing exceptional service.
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