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Medical Office Coordinator
2 months ago
Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Marion Health. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and support to our medical team.
Main Responsibilities:
- Welcoming Patients and Visitors: Greet patients and visitors in a friendly and professional manner, ensuring their comfort while waiting.
- Collecting Demographic and Insurance Information: Accurately collect and record patient demographic and insurance information.
- Answering Phone Calls and Scheduling Appointments: Answer phone calls, schedule appointments, and manage office documents.
- Managing Office Documents and Inventory: Maintain accurate and up-to-date records, manage office supplies, and perform other administrative tasks as needed.
- Creating Service Claims and Collecting Payments: Process service claims and collect payments from patients.
Requirements:
- Education: High school diploma or equivalent.
- Experience: Minimum of one year experience in a medical or business office setting.
Preferred Qualifications:
- Previous Experience in a Medical Office Setting: Previous experience in a medical office setting is highly preferred.
Skills and Abilities:
- Effective Communication Skills: Excellent communication and interpersonal skills.
- Time Management: Strong time management and organizational skills.
- Proficiency in Microsoft Office: Proficiency in Microsoft Office and other software applications.
- Customer Service: Excellent customer service skills.
- Attention to Detail: Ability to maintain attention to detail and accuracy.
- Confidentiality: Ability to maintain confidentiality and handle sensitive information.
Working Conditions:
- Office Environment: Work in an office environment with prolonged sitting.
- Stress Levels: Potential for high stress levels.
- Flexibility: Flexibility to work extended hours and at different locations.
Physical Requirements:
- Computer and Office Equipment Use: Use computer and office equipment.
- Manual Tasks: Perform manual tasks involving movement.
- Lifting and Physical Activities: Lift and perform physical activities as needed.
Equal Opportunity Employer: Marion Health is an Equal Opportunity and Affirmative Action Employer promoting diversity and inclusion. We maintain a smoke-free workplace.
