Site Operations Manager
6 days ago
We are a leading national real estate firm with a commitment to innovation and exceptional customer service. As a Regional Maintenance Manager at CYM Living, you will play a key role in overseeing maintenance operations across multiple properties.
OverviewCYM Living is a vertically integrated firm that leads with operations by taking a hands-on approach to real estate investment and property management. Our mission is to provide residents with an exceptional living experience, nurture a culture of community, and empower growth from within.
As a Regional Maintenance Manager, you will be responsible for supervising work order management, addressing escalated issues, and ensuring that maintenance and safety standards are consistently met. Strong leadership skills, attention to detail, and the ability to manage a diverse team are essential.
Job Description- Work Orders Management:
- Review maintenance reports and prioritize work orders, driving performance and addressing quality issues.
- Ensure work order and unit turn targets are met and follow up on larger-scale issues.
- Assist with escalated issues from Managers/Supervisors and escalate complex building issues to Capex.
- Capital Expenditures:
- Oversee and coordinate capital improvement projects, including budgeting, scheduling, and execution, to ensure that upgrades and major repairs are completed efficiently, within budget, and align with long-term property investment goals.
- Unit Turnovers:
- Manage and coordinate the turnover process of rental units, ensuring timely completion, high-quality standards, and effective communication with maintenance teams and vendors to prepare units for new tenants.
- Staff Management:
- Ensure managers staff properties, work orders, and special projects to balance workload and meet company goals.
- Ensure managers create schedules and communicate them clearly to staff with at least two weeks' notice.
- Ensure managers monitor, correct, and approve time entry by payroll deadlines.
- Assist in hiring, developing, and retaining talent on the team.
- After Hours Emergencies:
- Ensure compliance with on-call schedules and monitor communication channels for tech response during manager absences.
- Supplies, Purchasing, and Vendors:
- Order supplies as needed, manage vendor relationships, and handle invoices.
- Previous Experience:
- Extensive experience in a maintenance supervisor role is preferred.
- Skills and Qualifications:
- Strong leadership and communication skills.
- Ability to manage multiple tasks and priorities effectively.
- Proficiency in maintenance management software and Microsoft Office Suite.
- Knowledge of safety regulations and fair housing laws.
CYM Living offers a competitive salary of $95,000 - $115,000 per year, commensurate with experience, along with comprehensive health, dental, and vision insurance plans, retirement savings plan with employer match, paid time off and holidays, and professional development opportunities.
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