Security Operations Manager

2 days ago


Fort Wayne, Indiana, United States Allied Universal Full time

Allied Universal is a leading security and facility services company providing rewarding careers with a sense of purpose. Our dynamic, diverse, and inclusive workplace fuels a culture that reflects in our communities and customers we serve.

We offer medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions. Starting wage: $60-65k / yr

You will be part of a team that meets or exceeds financial and operational goals, providing quality customer service. Our Account Managers are accountable for day-to-day operations, including hiring, training, disciplining, and terminating staff.

Responsibilities:

  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site, and/or shift supervisors
  • Evaluate and improve relationships with clients and employees
  • Meet financial and operational goals, ensuring quality customer service
  • Maintain accurate records, including payroll and scheduling
  • Ensure compliance with all contractual requirements
  • Develop and grow customer relationships through effective communication
  • Hire, develop, motivate, and retain quality staff

Key qualifications include:

  • Four-year degree in Criminal Justice, Business Administration, or related field
  • Previous contract security, facilities management, military, or law enforcement experience
  • At least two years of business management/operations/supervisory experience
  • Strong communication, interpersonal, and problem-solving skills

Benefits:

  • Medical, dental, and vision coverage
  • Life insurance, AD&D, and disability insurance
  • Enrollment in our 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

This role requires a proactive approach to customer satisfaction, effective communication, and strong leadership skills. If you're a motivated and results-driven professional, apply today


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