Customer Experience Supervisor Full Time

1 week ago


Butler, Pennsylvania, United States TJ Maxx Full time
Job Title: Customer Experience Supervisor

At TJ Maxx, we're committed to providing an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in ensuring our customers receive the best possible service. Your responsibilities will include:

Key Responsibilities:
  • Lead a team of Associates to provide excellent customer service and promote loyalty programs.
  • Train and mentor Associates on front-end principles and customer service techniques.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
Requirements:
  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
Benefits:

TJ Maxx offers a competitive salary, benefits package, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.



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