Merchandise Associate

3 days ago


Buffalo, New York, United States HomeGoods Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and promoting products.
  • Maintain a clean and organized store environment by adhering to all operational and merchandise standards.
  • Process customer purchases and returns accurately and efficiently.
  • Promote credit and loyalty programs to customers.
  • Support and participate in store recovery and maintenance activities.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding to changes in direction or unexpected situations.
  • Able to lift heavy objects with or without reasonable accommodation.
What We Offer

As a Merchandise Associate at HomeGoods, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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