Retail Associate

4 weeks ago


Buffalo, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate - Merchandise to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
  • Process customer purchases and returns accurately and efficiently, while providing a positive shopping experience.
  • Promote credit and loyalty programs to customers and provide information on store policies and procedures.
  • Participate in store recovery and maintenance tasks as needed to ensure a safe and welcoming environment for customers and colleagues.
Requirements
  • Excellent customer service skills and ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings and weekends.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
Benefits

TJ Maxx offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.



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