Customer Service Representative

7 days ago


Ogden, Illinois, United States Village Pantry Full time
About the Role

We're seeking a skilled Customer Service Representative to join our team at Village Pantry. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and contributing to our sales goals.

Key Responsibilities
  • Customer Service: Greet customers, answer questions, and provide assistance to ensure a positive shopping experience.
  • Sales Floor Management: Maintain a well-stocked and visually appealing sales floor, including restocking shelves and cleaning displays.
  • Upselling and Suggestive Selling: Recommend products to customers to enhance their shopping experience and contribute to sales goals.
  • Cash Handling: Efficiently manage the cash register and handle transactions with accuracy and professionalism.
  • Safety and Maintenance: Maintain a safe and clean store environment, adhering to safety guidelines and protocols.
  • Teamwork: Collaborate with colleagues to ensure smooth store operations and provide support when needed.
Requirements
  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
What We Offer
  • Competitive Pay: $14/hour.
  • Flexible Scheduling: 1st shift 7am-3pm Sat&Sun, 2nd shift 3pm-11pm, 3rd shift 11pm-7am.
  • Benefits: For information on benefits offered, please click on the hyperlink.


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