Clinical Support Specialist
5 days ago
We are seeking a highly skilled and compassionate Clinic Assistant to join our team at Planned Parenthood of Southern New England, Inc. This is a full-time position working 37.5 hours per week at our New Haven, CT Health Center.
Key Responsibilities:- Support clinicians in delivering exceptional patient care, ensuring a positive and respectful experience for all clients.
- Provide exceptional customer service, making clients the center of all decision-making.
- Contribute to health center initiatives to achieve productivity and revenue cycle goals.
- Collaborate with center managers and clinicians to develop efficient systems and processes.
- Stay knowledgeable about organizational and clinical standards, protocols, and policies.
- Provide accurate and unbiased patient education and information.
- Perform technical clinical functions, such as blood pressure checks, lab work, and medical charting.
- Assist with basic office functions, including reception, telephone triage, and supply management.
- Foster an inclusive environment that values diversity and promotes equity.
- Solution-oriented mindset with a positive attitude.
- Ability to thrive in a fast-paced environment with changing responsibilities.
- Excellent communication and diplomacy skills for handling confidential information.
- Comfort discussing sensitive topics, including sexuality, contraception, and pregnancy options.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Working knowledge of Microsoft Office applications.
- Reliable transportation and flexibility to work mornings, evenings, and weekends.
- Bi-lingual English/Spanish preferred but not required.
- High school diploma or equivalent required.
- Availability to work Saturdays.
- Strong communication and interpersonal skills, with a commitment to equity and inclusion.
We offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings, paid parental leave, tuition reimbursement, generous paid time off, and more.
Planned Parenthood of Southern New England, Inc. is an equal employment opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
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