IT Support Specialist

3 hours ago


New Haven, Connecticut, United States Withers Worldwide Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at Withers Worldwide. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve IT issues in a timely and efficient manner
  • Install, configure, and maintain hardware and software
  • Assist with the setup and maintenance of conference rooms and video conferencing equipment
  • Collaborate with the Global IT Systems team to resolve complex IT issues

Requirements:

  • 3+ years of experience in a help desk or IT support role
  • Strong technical skills, including experience with Windows 10/11, Active Directory, and Exchange Online
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About Withers Worldwide:

Withers Worldwide is a leading international law firm with 17 offices worldwide. We provide legal advice across a range of practice areas, including corporate, banking and finance, real estate, intellectual property, and more.

We are committed to providing a supportive and inclusive work environment for our employees. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.



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