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Health and Wellness Center Manager

2 months ago


Louisville, Kentucky, United States Rainbow Blossom Full time
Job Overview

Position: Wellness Center Store Manager

Rainbow Blossom, a community staple since 1977, is dedicated to enhancing the quality of life for our customers and employees alike. Our commitment to health and wellness is reflected in our diverse team, which embodies our mission of individuality and support.

As the Wellness Center Store Manager, you will oversee the daily operations of the center, ensuring that our practitioners and staff deliver exceptional service. Your role includes managing employee responsibilities, cash handling, and maintaining operational compliance, all while fostering a welcoming environment for both staff and customers.

Key Responsibilities:

  • Oversee daily operations and ensure a safe, inviting atmosphere.
  • Manage and support store staff, ensuring comprehensive training and accountability.
  • Handle customer inquiries and complaints with professionalism and care.
  • Conduct regular audits to maintain operational excellence.
  • Prepare weekly schedules and manage payroll accurately.
  • Ensure compliance with safety standards and operational policies.

Qualifications:

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Minimum of 3 years in customer service and retail management.
  • Associate's or Bachelor's degree preferred.

Desired Skills:

  • Strong leadership and communication abilities.
  • Experience in community engagement and team motivation.
  • Ability to manage multiple tasks effectively and prioritize accordingly.
  • Comfortable providing constructive feedback and conducting performance reviews.

This position requires physical stamina, including the ability to lift up to 20 pounds frequently and occasionally up to 50 pounds. The work environment is primarily indoors, with some outdoor exposure.