PC Support Specialist

3 weeks ago


Fort Stewart, United States Link Solutions, Inc. Full time
Job Summary

Link Solutions, Inc. is seeking a highly skilled PC Support Technician to join our team at Fort Stewart, GA. As a key member of our IT support team, you will be responsible for providing top-notch technical support and education to users, ensuring seamless operation of computer systems and networks.

Key Responsibilities
  • Install and configure computer hardware and software, including patches and updates, to ensure user functionality and network security.
  • Provide technical support and user education through troubleshooting, diagnostics, and user account management.
  • Ensure all issues received via email, phone, or walk-in are responded to in a timely manner.
  • Collaborate with the RNEC team to resolve complex technical issues and provide innovative solutions.
  • Stay up-to-date with the latest technology trends and advancements to ensure our systems remain secure and efficient.
Requirements
  • US Citizen
  • DoD Secret Clearance
  • BA/BS degree in Computer Science, Information Systems, or an IAT Level I Certification
  • One (1+) year of relevant experience in computer support, preferably in a Help Desk/Service Desk environment.
Preferred Qualifications
  • IAT Level II Certification
  • Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint
  • Experience with Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix)
  • Experience working in a Department of Defense (DoD) environment
What We Offer

Link Solutions, Inc. offers a competitive compensation and benefits package, including paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

We are an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.


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