IT Support Specialist
4 days ago
Forge Forward, Inc. is seeking a skilled IT Support Specialist to join our team in Indian Head, MD. This hybrid role requires a combination of web development and help desk expertise. The ideal candidate will have 3-5 years of experience in webmastering and IT support. An active Secret clearance is mandatory.
The successful applicant will provide technical assistance to clients for hardware and software issues. They will also install, configure, and maintain hardware, software, and peripherals. Additionally, they will perform asset management and inventory tasks for IT resources. The role involves administering accounts, network rights, and access to systems on the NOSSA website. The candidate must ensure compliance with organizational processes and procedures.
Key Responsibilities:
- Provide technical support for client-level hardware and software issues.
- Install and configure hardware, software, and peripherals.
- Perform asset management and inventory of IT resources.
- Administer accounts, network rights, and access to systems on the NOSSA website.
Requirements:
- Three (3) to five (5) years of experience in webmastering and IT support.
- High school diploma required; Bachelor's degree preferred.
- US citizen with active Secret clearance.
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