Technical Support Professional

18 hours ago


Indian Head, Maryland, United States Forge Forward, Inc. Full time
Technical Support Professional Wanted

Annual Salary: $80,000 - $100,000

About Forge Forward, Inc.

We are a Management Consulting firm with nearly 20 years of experience supporting organizations throughout the business life cycle.

Job Summary

This role involves providing technical support to customers for client-level hardware and software, requiring 3-5 years of experience working as a webmaster and IT support specialist.

Responsibilities:

  • Install and configure hardware, software, and peripheral equipment
  • Perform asset management and inventory of IT resources
  • Administer accounts, network rights, and access to systems and equipment

Requirements:

  • Three (3) to five years of experience working as a webmaster and IT support specialist
  • High school diploma required, Bachelor's degree preferred
  • US citizen with active Secret clearance
Skillset

The ideal candidate will possess:

  • Familiarity with web-based platforms and content management systems
  • Experience with asset management and inventory of IT resources
  • Strong understanding of IT hardware, software, and network systems


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