Academic Success Coach

7 days ago


West Memphis, Arkansas, United States ASU Mid-South Full time

The Academic Success Coach - Student Support Services at Arkansas State University Mid-South plays a pivotal role in fostering academic success among students. Reporting to the Director of Student Support Services, this individual will be part of a support network designed to aid students in achieving their academic goals.


The Academic Success Coach will be responsible for recruiting, identifying, recommending, and enrolling eligible students in the program. Furthermore, they will provide academic, career, and life skills coaching to students in a case-management format, ensuring a personalized approach to student success.


Key responsibilities include:



  • Assisting in the identification and selection of a minimum of 180 applicants to participate in the program each grant year.
  • Creating and maintaining accurate program files, adhering to federal regulations and college policies.
  • Collaborating with Campus Partners to develop and provide academic, career, and personal support workshops for participants.
  • Providing consistent coaching to participants to increase retention and graduation rates.
  • Communicating with instructors, Campus Partners, and external agencies to provide participants with needed support.

The ideal candidate will possess a Bachelor's degree in counseling, psychology, sociology, or a related field, with a preference for a Master's degree. Prior experience in college student services, working with under-prepared adult students, or dealing with adults who need assistance in reaching goals is preferred.


Strong interpersonal skills, the ability to work effectively with diverse populations, and working knowledge of Microsoft applications programs are essential. The proposed salary for this position is $37,500, which includes a competitive benefits package, including retirement, health, life, dental, and disability insurance, a flex benefit plan, and educational discounts for employees and their families.


Review of applications will begin immediately and continue until the position is filled. Application materials should include a completed ASU Mid-South Application for Employment, a letter of interest, a resume with three professional references, and copies of college transcript(s). Please note that ASU Mid-South requires a criminal background check as part of the employment process.


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