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Sales and Service Director

2 months ago

Shrewsbury, New Jersey, United States LVMH Full time
Sales and Service Leadership Opportunity

We are seeking a highly skilled Sales and Service Leader to join our team at Sephora. As a key member of our retail leadership team, you will be responsible for implementing sales and service experiences that meet Sephora's high standards.

Key Responsibilities:
  • Develop and execute sales and service strategies to drive customer engagement and loyalty.
  • Support and coach team members in selling, service, and operations to ensure exceptional customer experiences.
  • Ensure compliance with store standards and maintain a professional environment.
  • Monitor key performance indicators (KPIs) to measure success and drive continuous improvement.
Requirements:
  • Prior leadership experience in retail sales or services.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility to work during peak retail hours and adapt to changing store priorities.
What We Offer:
  • A competitive hourly rate of $30.81.
  • A flexible work schedule with the option to work up to 19 hours a week.
  • A comprehensive benefits package, including healthcare and wellbeing benefits.
  • A commitment to diversity, inclusion, and belonging.

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.