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Customer Care Specialist

2 months ago

Spring Hills, Texas, United States Edit TX, LLC dba Tide Cleaners Full time
Join Our Team at Edit TX, LLC dba Tide Cleaners

Edit TX, LLC dba Tide Cleaners is seeking a committed Customer Care Specialist to enhance our customer experience. If you thrive in a vibrant environment and have a passion for delivering outstanding service, this position is an excellent fit for you.

Key Responsibilities:

  • Provide exceptional service to our clientele in the dry cleaning and laundry sector.
  • Address customer inquiries through various channels with a professional demeanor.
  • Effectively resolve customer issues to ensure satisfaction.
  • Assist in the check-in and check-out processes for garments.
  • Educate customers on payment methods and ensure accurate transaction processing.
  • Support the training of team members and maintain efficient store operations.

Required Qualifications:

  • Excellent leadership abilities and meticulous attention to detail.
  • Previous experience in customer service or hospitality is advantageous.
  • Capability to work collaboratively in a lively team setting.

Work Schedule:

  • Store operates Monday to Friday with varying hours, and weekend availability may be required.
  • Options for full-time or part-time employment, with potential for additional hours.

Employee Benefits:

  • Comprehensive Health Insurance
  • Vision and Dental Coverage
  • 401(k) Retirement Plan
  • Paid Time Off and Holidays